1. WHO ARE WE?

We are NANA MARIA LTD, a company registered in the UK with Company House under registration number 13639422. In this privacy policy, the terms “we”, “our” and “us” are used to refer to NANA MARIA LTD. We are the controller of your information for the purposes of the UK data protection rules (including associated guidance) (the “Data Protection Laws”).
Data Protection and Use of Your Information
The Data Protection Laws set out principles relating to how we can use your personal information and the rights you have as an individual in respect of that use. In addition to our commitment as a responsible business, by UK Law we compelled to protecting your privacy and it is important that you understand how we securely store your personal information and how we make sure that we meet our legal obligations to you under the Data Protection Laws. We will use your personal data with your consent fairly, lawfully and in a transparent manner, and in accordance with the Data Protection Laws.
This privacy policy sets out the basis on which any personal information we collect from you, or that you provide to us, through your use of our Website will be used, stored and shared by us and supplements any privacy notice provided to you by us.

2. WHAT’S THE POINT OF THIS POLICY?

This policy tells you how we deal with your “personal data” (that is, information about any identified or identifiable living persons). For the purposes of the General Data Protection Regulation, we are the data controller in relation to personal data collected by us. Please read on to find out what kinds of personal data we collect, how we use and protect it, to whom we disclose it and how you can access and rectify it or request that we stop processing it.
By using the Site, you accept this privacy policy, our terms and conditions and our cookies policy. Please do not use the Site unless you are completely satisfied with this policy, the cookies policy and the terms and conditions of using our Website. If you do use the Site, and unless you tell us in writing otherwise, we will assume that you do accept these policies.

3. MIGHT THE POLICY CHANGE?

Laws and Data Protection Regulations could be changed from time to time and we have to adhere to legally binding changes. Therefore our Policies may well do change to reflect legal updates and so you should check it whenever you visit the Site, we will also ensure notices are published on our sites whenever a legal update is applied. If you use the Site after the effective date shown at the top of the revised policy, and unless you inform us otherwise in writing, then by default you will be regarded as you have accepted the newly updated Privacy policy, our Cookies Policy and the terms and conditions of using our Website.
We will take all measures necessary to communicate any changes to these privacy policies to you, and will post any updated privacy policies on this page. Furthermore , if you supplied your email address then we will email you to notify you of these changes where:
— we are making substantial changes; or
— where we are doing something with your personal information which you might not expect, based on what we have told you in this privacy policy.
Otherwise, any updates to this privacy policy will be notified to you by a clearly visible highlighted banner or pop-up on the homepage of this site. For Persons with disability of Special Needs we will apply the appropriate mode of communication to inform them of the changes.

4. WHAT PERSONAL INFORMATION DO WE USE?

We may collect and use the following personal data about you:

You are not obliged to provide your personal information to us. However, we may be unable to fully manage your account and process orders for goods to you without obtaining certain personal information (for example, we won’t be able to deliver goods ordered online if you don’t provide us with a delivery address).

5. HOW WILL WE USE THE INFORMATION ABOUT YOU?

We use information held about you in the following ways:

*please note that, where we are using your personal information for our legitimate interests, we will use the minimum data required and will process to the minimum extent required to achieve the legitimate interest in question.

6. DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to third parties in certain circumstances, in particular:
– in the event that we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of such business or assets;
— if NANA MARIA LTD or substantially all of its assets are acquired by a third party, the personal information we hold about customers will be one of the transferred assets;
— in order to enforce or apply our terms of use and other contracts between you and us;
— to protect our rights, property, or safety, or the rights, property, or safety of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
— to regulators in connection with their duties, such as crime prevention or carrying out regulatory oversight of what we do; or
— to fraud prevention agencies and law enforcement agencies, to prevent and detect fraud, money laundering or other crimes.

7. SECURING AND RETAINING YOUR PERSONAL INFORMATION

7.1 Retention of your personal data
We will typically keep your personal data only for as long as is necessary for the purposes for which it used, and always in accordance with our data retention policy. In some circumstances, some of your data will be deleted in short timescales.

7.2 Security of your personal data
We take the security of your data very seriously. We offer the use of a secure server when you provide us with personal information as part of the Website user registration process. We use Secure Socket Layer (SSL) technology which encrypts your information before it is sent to us. For example, to ensure that shopping online is secure. We also take other appropriate measures to help ensure that the information disclosed to us is kept secure.
However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or to or from any third party. Any transmission is at your own risk. You acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent we are required to accept such responsibility under the Data Protection Laws.

8. OUR USE OF COOKIES

Our cookies fall into 2 categories:

1) Essential Cookies

1.1) Function:
some cookies are essential for the operation of our website. For example, they allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to

1.2) Performance:
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.

2) Third Party Cookies
Where third-party cookies are present on our sites, we attempt to be as upfront and clear as possible about their intended purpose. We also use or allow third parties to serve cookies that fall into the two categories below.

2.1)Website Function Cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in a username every time you access the site, and recall your customisation preferences, such as which regional edition of the website you want to see when you log in. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

2.2) Other third party cookies
We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions. We may use third party companies to provide advertising services and/or to collect certain information when you visit and interact with our website. These third-party companies may collect and use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this website [and/or other websites] in order to provide advertisements about goods and services likely to be of greater interest to you. These third-party companies may use cookies and other technologies to recognise your browser to collect and record information about your web surfing activity including your activities on this website.
You may visit the European Interactive Digital Advertising Alliance at http://youronlinechoices.eu/ to learn more about interest-based advertising, or to opt out of receiving advertisements tailored to your interests on your browser, from their respective members and participants.
As we’ve explained above, cookies help you to get the most out of our websites. Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly

9. WHAT RIGHTS DO YOU HAVE?

You have a number of rights under the Data Protection Laws in relation to the way we use your personal information, which are set out below. More information about your rights is available on the website of the Information Commissioner’s Office, here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
You may edit your personal details or your marketing preferences in the ‘My Account’ section of our Website.
You may also contact us using the details at the beginning of this privacy policy to exercise any of these rights, or by contacting us at handmade@nanamaria.co.uk
In some instances, we may be unable to carry out your request, in which case we will write to you to explain why. For quality control and training purposes, we may monitor or record your communications with us.

10. WHAT IF YOU HAVE A COMPLAINT?

If you have any concerns regarding our use of your personal information, or are not satisfied with our handing of any request made by you, or would otherwise like to make a complaint, please contact us: handmade@nanamaria.co.uk

11. OTHER WEBSITES

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these other websites.